RETROFITPartners
We supply the intelligence layer. You install it, and you keep the customer.
Why we work through partners
A retrofit is decided on site. Someone has to look at the machine, find the port, measure the signal and run the cable. That person should be local, known to the customer, and already trusted with their equipment.
We do not compete with that person. We give them something new to sell on machines they already service.
Who this is for
If you already open these machines for maintenance, you already have the hardest part of the job.
The market you get
Large hospitals are already served. The facilities that are not are the small ones: district hospitals, private clinics, dialysis units, laboratories, vaccine depots, nursing homes. They put out tenders and receive no answer, because no supplier will send a project team for one cold room and two refrigerators.
You are already going to those sites. You service their equipment, you know the technician by name, and the trip is already on your schedule. What you have been missing is something to sell them once the repair is finished.
One installer covering ten small facilities is a viable business. For a manufacturer with a national sales team, the same ten sites are not worth a proposal. That gap is the offer.
We supply the platform, the thresholds, the reports and the support behind you. The relationship with the site stays yours.
What you receive
Two documents come with the partnership. The user manual is public — you can hand it to a customer before anything is signed: read it here.
The installation guide is provided to partners directly. It contains the site survey form, the sensor placement rules for each programme, the message format the platform expects, and the commissioning checks to run before leaving a site. It also states plainly what is not yet available, so that nobody quotes a date we cannot hold.
Ask for it and we will send it — get in touch.
Two ways to work with us
Installation partner
You handle the site survey and the physical installation. We supply the kit, the platform and the technical support behind you. You invoice your customer directly.
Country partner
You represent the programme in your market: import, local stock, first-line support and your own network of installers. One partner per country.
Country partnerships depend on the regulatory status of the hardware in that market. We will tell you honestly where we stand before any commitment.
What we provide
- Technical trainingHow to survey a site, choose the chain and commission a gateway.
- Installation guideWritten procedure, in your language, for each programme.
- Engineering supportA direct line when a machine does not behave as expected.
- The platformHosted on our own infrastructure. No third-party cloud between you and your customer's data.
Tell us about your territory
Which country, which equipment you already service, and how many technicians you have on the road. That is enough for a first conversation.
Become a partner